SURVEILLANCE

Set of activities, except reassessment, to monitor the continued fulfilment by accredited CABs of requirements of accreditation Note: Surveillance includes both surveillance on-site assessments and other surveillance activities, such as the following:

a. Enquires from the Accreditation Body to the CAB on aspects concerning the accreditation;

b. Reviewing the declarations of the CAB with respect to what is covered by the accreditation;

c. Requests to the CAB to provide documents and records (e.g. audit reports, results of internal quality control for verifying the validity of CAB services, complaints records, management review records); and

d. Monitoring the performance of the CAB (such as results of participating in proficiency testing).


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